Help Center
Find answers to common questions and get the support you need
Frequently Asked Questions
Getting started is easy! Simply click the "Start IQ Test" button on the homepage to begin your first cognitive assessment. You can take the test without creating an account, but we recommend signing up to save your results, track progress over time, and access all training features including the AI Coach and mini-games.
After completing your IQ test, your results will be displayed immediately. If you have an account, you can access your detailed reports anytime by logging in and clicking on "IQ Reports" from your dashboard. Your reports include comprehensive breakdowns of your cognitive strengths across different skill areas.
Once logged in, navigate to your dashboard where you'll find six training modules: IQ Test, IQ Reports, AI Coach, Memory Training, Mini Games, and Lifestyle Optimizer. Click on any module to begin training. Each feature adapts to your skill level and tracks your progress automatically.
You can easily cancel your subscription in two ways: (1) Log in to your account, click on your profile icon in the top right corner, go to your profile settings, and select "Cancel Subscription". (2) Send us an email at info@iqflow.org with your account details and we'll process the cancellation within 24-48 hours. After cancellation, you'll retain access until the end of your current billing period.
No, your test results and progress data will be saved even after you cancel your subscription. However, you will lose access to premium features like the AI Coach, detailed IQ reports, and training modules. Your basic account and test history will remain intact, and you can reactivate your subscription anytime to regain full access.
Yes! Log in to your account, click on your profile icon in the top right, and navigate to your subscription settings. You can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle. For immediate assistance with plan changes, contact us at info@iqflow.org.
Your dashboard provides comprehensive progress tracking including tests completed, training sessions, games played, and daily streaks. Navigate to "IQ Reports" to view detailed analytics of your cognitive performance over time, including improvements in specific skill areas.
If you experience any technical difficulties, please contact our support team at info@iqflow.org. Include details about the issue, your browser type, and any error messages you received. Our team will respond within 24-48 hours with a solution.
Can't find what you're looking for? Contact our support team and we'll be happy to help!